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GALOR Systems and Software Development

Contact Details:

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Contact: HR

Description:

Galor is a world leader providing technology solution to the travel industry on a global scale. We are recruiting for the position of Customer Support and Application Implementer for its Customer Department.

Job Description
  • Provide top-notch support and service to customers 
  • Provide expert solutions and troubleshoot support problems
  • Provide effective and timely resolution of all customers related inquiries
  • Implementation and training of the software's product at customer site
  • Actively support the customer’s business development
  • Manage day-to-day operational aspects of the project

Requirements:

  • Experience working with customers – Must
  • Strong technical capabilities
  • Troubleshooting and analytical capabilities
  • Experience with training - Must
  • Experience providing technical software support, via telephone and email - Must
  • Knowledge of tourism industry - Must
  • Knowledge of GILBOA software - Must
  • Good understanding of cloud technology - Advantage
  • Highly service-oriented personality
  • Excellent interpersonal communication skills 
  • Multi-tasker, organized
  • English – high level (written and spoken), other languages – advantage
  • Full time position, extra hours may be required
  • Ability to be on-call after working hours and on Fridays - Must

Location:

Center

Job type:

Full-time

Position Code:

183
 
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